Privacy Policy

Redline Fire & Safety, LLC
Last Updated: 01/13/2026

Redline Fire & Safety, LLC (“Redline,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and business information you share with us. This Privacy Policy explains how information is collected, used, stored, and protected through our services, website, communications, and business interactions.

Redline Fire & Safety may collect business and contact information such as company name, contact name, job title, business address, email address, and phone number, including mobile numbers. We may also collect service and transaction information including inspection records, training history, equipment details, invoices, payment records, and communications related to service or support. Technical information such as IP address, browser type, and website usage data may also be collected when applicable.

Information collected by Redline Fire & Safety is used to provide fire protection services, inspections, training, equipment sales, scheduling, service updates, invoicing, support, and safety or compliance notifications. Information may also be used to improve services, maintain accurate business records, and comply with legal, regulatory, or contractual obligations.

By providing a phone number to Redline Fire & Safety, you consent to receive business-related phone calls and text messages, including appointment confirmations, service reminders, work authorization confirmations, invoice notifications, and safety or compliance-related communications. Message frequency may vary, and standard message and data rates may apply. These communications are related to an existing or prior business relationship and are not required as a condition of purchase.

You may opt out of text messaging at any time by replying “STOP” to any text message or by contacting Redline Fire & Safety directly. After opting out, you may still receive essential non-text communications necessary to complete contracted services or comply with legal requirements.

If you separately opt in, Redline Fire & Safety may send limited marketing or educational communications related to fire safety services, training opportunities, or new service offerings. You may unsubscribe from marketing communications at any time using the instructions provided in the message.

Redline Fire & Safety does not sell or rent personal or business information. Information may be shared only with trusted third-party service providers who assist with billing, payment processing, or information technology services, with regulatory or governmental authorities when required by law, or with emergency or safety authorities when necessary to protect life or property. All third parties are required to maintain appropriate data protection safeguards.

Reasonable administrative, technical, and physical security measures are used to protect information from unauthorized access, disclosure, alteration, or destruction. Information is retained only for as long as necessary to fulfill business purposes, maintain service records, or comply with legal and regulatory requirements.

Depending on jurisdiction, individuals may have the right to request access to their information, request correction or deletion of information, or withdraw consent for communications. Requests may be made using the contact information below.

For individuals located in the European Union, Redline Fire & Safety processes personal data under legitimate business interest or consent and complies with applicable GDPR requirements, including rights of access, correction, and erasure where applicable.

This Privacy Policy may be updated periodically. The most current version will be made available upon request or posted on our website.

Redline Fire & Safety Messaging and Data Policy

1. Data Privacy and Usage
We value your privacy. We use your information only to provide, maintain, and improve our services, including account alerts, service notifications, and updates related to your contracted services.

2. No Mobile Data Sharing for Marketing
We do not share your mobile information with any third parties for marketing or promotional purposes.

3. Data Sharing and Service Providers
Your information may be shared only with trusted third-party service providers as needed to operate our services (for example, message delivery systems). These providers are bound by strict confidentiality and data protection obligations.

4. No Data Transfer to External Organizations
We do not transfer your data to any external organizations for any purpose, including with your consent.

5. Communication Preferences
You may receive account alerts, service notifications, and other important updates.
To opt out of non-essential messages, please follow the instructions provided in the terms.

If you have questions or concerns about this policy or your information, please contact us at (330)-667-0136, by email at info@redlinefas.com, or by mail at P.O. Box 106, Medina, Ohio 44258

Message Types:
You will receive account alerts and safety notifications.

Opt-Out Information:
You can opt out of messages at any time by replying "STOP", "END", or "CANCEL". 

Help and Support:
For help, reply HELP to any text message or contact Redline Fire & Safety at (330)667-0136 or info@redlinefas.com.

Data Sharing:

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions

• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Redline Fire and Safety, from 330-667-0136 regarding account notification, customer care, delivery notification. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 330-667-0136 or info@redlinefas.com. Mobile opt-in information is never shared with third parties.

A consumer may verbally opt in to receive SMS communications from Redline Fire and Safety. By verbally consenting to receive text messages, you authorize Redline Fire and Safety to send text messages to the mobile number you provide for informational, transactional, or promotional purposes. Message and data rates may apply. Message frequency may vary. You may withdraw your consent at any time by replying STOP to any text message or by contacting us. Consent to receive text messages is not required as a condition of purchasing goods or services.

For questions or privacy-related requests, please contact Redline Fire & Safety, LLC at info@redlinefas.com or (330)-667-0136